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L’Antitrust sulla prescrizione bollette

L’Autorità Garante della Concorrenza e del Mercato ha elevato a S.A.S.I. S.p.A., gestore del servizio idrico integrato nel territorio dell’ATO n. 6 Chietino, una sanzione di 600mila euro per essersi adeguata in ritardo, e solo parzialmente, agli obblighi informativi previsti dalla disciplina sulla prescrizione biennale. Inoltre ha rigettato alcune istanze di prescrizione relative a crediti per consumi idrici fatturati dopo il 1° gennaio 2020 e risalenti ad oltre due anni dalla data di emissione della relativa bolletta. Da quanto si apprende sul sito dell’Antitrust “S.A.S.I. S.p.A. non ha fornito una tempestiva e completa informativa ai consumatori in merito all’entrata in vigore e alla vigenza della disciplina sulla prescrizione biennale nel settore idrico e ad oggi non c’è un’informativa adeguata sul sito internet della società”. Secondo l’Autorità, “il comportamento presenta elementi di aggressività condizionando indebitamente i consumatori, indotti a corrispondere somme non dovute sebbene regolarmente eccepite, poiché non ha accolto le istanze di prescrizione sulla base di un’indimostrata responsabilità del consumatore e non ha fornito adeguati e convincenti riscontri alle istanze e ai reclami presentati”.

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The ECB Podcast – The power of inflation expectations
25:49
European Central Bank

The ECB Podcast – The power of inflation expectations

What are inflation expectations? How do our personal experiences shape them? And why do they matter to central banks? In this episode of The ECB Podcast, our host Stefania Secola and researchers Geoff Kenny and Dimitris Georgarakos discuss how people form expectations about inflation and how we measure them. The views expressed are those of the speakers and not necessarily those of the European Central Bank. Published on 26 April 2024 and recorded on 19 April 2024. In this episode: 01:35 – Inflation expectations What are inflation expectations, and why do they matter for central banks? How do people form such expectations? 9:25 – The impact on prices Can inflation expectations shape the prices we end up paying? How might personal perceptions influence wages? 11:30 – Measuring inflation expectations Why is it important to measure inflation expectations, and how do we do it at the ECB? What were the findings of our latest survey? 16:38 – The role of the ECB What can the ECB do to inform people’s inflation expectations? And what role can communication play in this? 21:15 – Our guests’ hot tips ECB researchers Geoff Kenny and Dimitris Georgarakos share their hot tips and some final thoughts with our listeners. ECB Consumer Expectations Survey https://www.ecb.europa.eu/stats/ecb_surveys/consumer_exp_survey/html/index.en.html Working Paper: Tell me something I don’t already know: learning in low and high-inflation settings, March 2024 https://www.ecb.europa.eu/pub/pdf/scpwps/ecb.wp2914~d6a8832bf5.en.pdf?e655c8b68e7c2fb096387a4da34c42e6 Research Bulletin: Recent changes in consumers’ medium-term inflation expectations – a detailed look, February 2023 https://www.ecb.europa.eu/press/research-publications/resbull/2023/html/ecb.rb230224~558beec65c.en.html Economic Bulletin issue 3/2024: Trust in the ECB – insights from the Consumer Expectations Survey, April 2024 https://www.ecb.europa.eu/press/economic-bulletin/html/eb202403.en.html#toc24 European Central Bank https://www.ecb.europa.eu/
An innovative and integrated European retail payments market: Panel: G20 Roadmap
01:01:09
European Central Bank

An innovative and integrated European retail payments market: Panel: G20 Roadmap

Panel: G20 Roadmap for enhancing cross-border payments: Interlinking of fast payment systems as a priority action Chair: Tara Rice, Head of Secretariat, Committee on Payments and Market Infrastructures, Bank for International Settlements Ulrich Bindseil, Director General Market Infrastructure and Payments, European Central Bank Maha El Dimachki, Head of the Singapore Centre, BIS Innovation Hub Mehdi Manaa, Chief Executive Officer, Buna Ritesh Shukla, Chief Executive Officer, NPCI International Payments Limited José Luis Langa Hernando, Deputy Managing Director, Iberpay The G20 roadmap addresses major challenges associated with cross-border payments, which, compared to domestic payments, are still expensive, opaque and slow. Enhancing cross-border payments is also part of the Eurosystem retail payments strategy. What is the status of the G20 action plan, and what can central banks and other stakeholders do to move ahead with its implementation, notably on interlinking fast payment systems across borders? What are the advantages and disadvantages of bilateral links and multilateral links, different development strategies, and implementation prospects?
An innovative and integrated European retail payments market: Panel: Financial and tech inclusion
01:02:33
European Central Bank

An innovative and integrated European retail payments market: Panel: Financial and tech inclusion

Panel: Financial and technological inclusion in retail payment: Consumers in a digitalised world Chair: Inge van Dijk, Director Payments & Market Infrastructure, De Nederlandsche Bank Anne-Sophie Parent, Former Secretary General, AGE Platform Colleen Dube, Chief Executive Officer, National Adult Literacy Agency Elin Wihlborg, Professor and researcher focused on democracy, digitalisation and inclusion, Linköping University Julien Delamorte, Chief Executive Officer, HandSome Weiwen Zhong, Product Area Lead, ING In a digitalised world, access to safe, efficient and convenient means of payment remains essential. How can this be achieved when various groups respond differently to innovation? How can we ensure that retail payments are inclusive, and that all citizens can effectively use digital means of payments? How can we guarantee that vulnerable groups are not left behind and do not become easy victims of payment fraud?
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